Customer service
We're here to help. Fill out the form below and we'll get back to you as soon as possible.
Frequently asked questions
Can I return my order if the item is on sale?
Absolutely. We want you to shop with complete confidence. That's why all sale items are covered by our 30-Day Satisfaction Guarantee and can be returned within 30 days of delivery.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We know you're looking forward to receiving your order. Every order is carefully prepared and shipped as quickly as possible. As soon as your order is on its way, you'll receive a tracking number by email so you can follow its progress right to your doorstep. Estimated delivery time: 7–15 business days.
Where are your products made?
At DreamyToronto, we work with carefully selected manufacturing partners around the world to ensure every piece meets our standards for quality, comfort, and timeless style. Every item is chosen with care and crafted to provide the quality our customers expect and deserve.
How much does shipping cost?
Good news—shipping is completely free on all orders across Canada. We believe shopping should be simple and stress-free, which is why there are no additional shipping charges at checkout.